20-101-1051 Datasheet, PDF (23/165 Pages) List of Unclassifed Manufacturers – C-Programmable Core Module with NAND Flash Mass Storage and Ethernet

2.3.2.2 Troubleshooting
If the rdiscover utility could not find your RCM3365:
• Check that your network has a DHCP server, and that the RCM3365 and your PC are
connected to the same network.
• If you compiled and ran a sample program with the RabbitSys project option disabled,
you may have overwritten the RabbitSys binary file. Use the serial programming cable
to connect programming header J1 on the RCM3365 to your PC COM port to reload
the RabbitSys binary file via the Dynamic C Compile > Reload RabbitSys binary
menu.
If the rdiscover utility could not find your RCM3365, and you were unable to reload the
RabbitSys binary file, your RCM3365 does not have the firmware to support Dynamic C
RabbitSys and cannot be used with Dynamic C RabbitSys.
If Dynamic C returns an error message, check that the RCM3365 is powered correctly. The
red CORE LED on the Prototyping Board should be lit when the RCM3365 is mounted on
the Prototyping Board and the AC adapter is plugged in. Ensure that the RCM3365 mod-
ule is firmly and correctly installed in its connectors on the Prototyping Board.
2.4 Where Do I Go From Here?
If the sample program ran fine, you are now ready to go on to other sample programs and
to develop your own applications. The source code for the sample programs is provided to
allow you to modify them for your own use. The RCM3365/RCM3375 User’s Manual
also provides complete hardware reference information and describes the software func-
tion calls for the RCM3365 and the RCM3375, the Prototyping Board, and the optional
LCD/keypad module.
For advanced development topics, refer to the Dynamic C User’s Manual, the Dynamic C
RabbitSys User’s Manual, and the Dynamic C TCP/IP User’s Manual, also in the online
documentation set.
2.4.1 Technical Support
NOTE: If you purchased your RCM3365/RCM3375 through a distributor or through a
Rabbit partner, contact the distributor or partner first for technical support.
If there are any problems at this point:
• Use the Dynamic C Help menu to get further assistance with Dynamic C.
• Check the Rabbit Technical Bulletin Board and forums at www.rabbit.com/support/bb/
and at www.rabbit.com/forums/.
• Use the Technical Support e-mail form at www.rabbit.com/support/.
User’s Manual
17