801-2-31-A40 Datasheet, PDF (28/28 Pages) Magnetrol International, Inc. – KotronTM II Series 801 RF Capacitance Transmitter For Level/Flow/Volume

IMPORTANT
PRODUCT WARRANTY
All Magnetrol/STI electronic and ultrasonic level and flow
controls are warranted free of defects in materials or work-
manship for one full year from the date of original factory
shipment.
If returned within the warranty period; and, upon factory
inspection of the control, the cause of the claim is
determined to be covered under the warranty; then,
Magnetrol/STI will repair or replace the control at no cost to
the purchaser (or owner) other than transportation.
Magnetrol/STI shall not be liable for misapplication, labor
claims, direct or consequential damage or expense arising
from the installation or use of equipment. There are no other
warranties expressed or implied, except special written
warranties covering some Magnetrol/STI products.
QUALITY ASSURANCE
The quality assurance system in place at
Magnetrol/STI guarantees the highest level
of quality throughout the company.
Magnetrol/STI is committed to providing full
customer satisfaction both in quality
products and quality service.
Magnetrol’s quality assurance system is registered to ISO
9001 and Z299.1 affirming its commitment to known
international quality standards providing the strongest
assurance of product/service quality available.
ASSURED QUALITY & SERVICE COST LESS
SERVICE POLICY
Owners of Magnetrol/STI controls may request the return of
a control or any part of a control for complete rebuilding or
replacement. They will be rebuilt or replaced promptly.
Controls returned under our service policy must be returned
by Prepaid transportation. Magnetrol/STI will repair or
replace the control at no cost to the purchaser (or owner)
other than transportation if:
a. Returned within the warranty period; and
b. The factory inspection finds the cause of the claim to be
covered under the warranty.
If the trouble is the result of conditions beyond our control; or,
is NOT covered by the warranty, there will be charges for
labor and the parts required to rebuild or replace the equip-
ment.
In some cases it may be expedient to ship replacement parts;
or, in extreme cases a complete new control, to replace the
original equipment before it is returned. If this is desired, noti-
fy the factory of both the model and serial numbers of the
control to be replaced. In such cases, credit for the materials
returned will be determined on the basis of the applicability of
our warranty.
No claims for misapplication, labor, direct or consequential
damage will be allowed.
RETURN MATERIAL PROCEDURE
So that we may efficiently process any materials that are
returned, it is essential that a “Return Material Authorization”
(RMA) number be obtained from the factory, prior to the
material's return. This is available through Magnetrol/STI's
local representative or by contacting the factory. Please sup-
ply the following information:
1. Company Name
2. Description of Material
3. Serial Number
4. Reason for Return
5. Application
Any unit that was used in a process must be properly cleaned
in accordance with OSHA standards, before it is returned to
the factory.
A Material Safety Data Sheet (MSDS) must accompany
material that was used in any media.
All shipments returned to the factory must be by prepaid
transportation.
All replacements will be shipped F.O.B. factory.
Note: See ESD Handling Procedure on page 5.
5300 Belmont Road • Downers Grove, Illinois 60515-4499 • 630-969-4000 • Fax [phone] • www.magnetrol.c
145 Jardin Drive, Units 1 & 2 • Concord, Ontario Canada L4K 1X7 • 905-738-9600 • Fax [phone]
Heikensstraat 6 • B 9240 Zele, Belgium • 052 45.11.11 • Fax [phone]
Regent Business Ctr., Jubilee Rd. • Burgess Hill, Sussex RH15 9TL U.K. • 01444-871313 • Fax [phone]
5300 Belmont Road • Downers Grove, Illinois 60515-4499 • 630-969-4028 • Fax [phone] • www.sticontrols.c
Copyright © 2004 Magnetrol International, Incorporated. All rights reserved. Printed in the USA.
Magnetrol and Magnetrol logotype are registered trademarks of Magnetrol International.
STI and STI logotype are registered trademarks of Magnetrol International.
Performance specifications are effective with date of issue and are subject to change without notice.
The brand and product names contained within this document are trademarks or registered trademarks of their respective holders
BULLETIN: 50-624.3
EFFECTIVE: November 2003
SUPERSEDES: April 1996