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FA1000-62-85A1-0024A Datasheet, PDF (17/18 Pages) Glenair, Inc. – The Glenair Eye-Beam™ Fiber Optic Revolution
Out look
Living Life Backwards
I’d like to begin 2011 with a question for all our QwikConnect
readers: What is the single most important ingredient in any human
relationship? This isn’t a trick question, but few people get it. The answer
is trust. Trust is the foundation, the single most important ingredient
in human interaction. Trust is like the air we breathe. When it’s there we
hardly notice it. But when it’s missing, we all start struggling, gasping
and heading for the exits.
At Glenair, we talk a lot about win/win relationships. The win/win
is an honest, trustworthy, fair, long-term deal, viewed in any direction.
The needs and aspirations of all parties are considered and honored.
The win/lose? Short-term self-interest dominates, and before you know
it, grabbing, dishonesty and breach-of-trust creep in. In a win/lose deal
somebody always winds up unhappy.
“Win/Win” deals, based as they are on honest and fair dealing,
leave us in high standing with our associates: trusted, valued, and well
positioned for tackling the next problem or opportunity. And as any
good business manager knows, it’s the next deal, and the next, and the
next that translate to real success.
The 19th century Danish philosopher Soren Kierkegaard said,
“A life can only be understood backwards, but it must be lived
forwards.”
Kierkegaard’s observation is one of humanity’s most important.
Most businesses leaders, it seems to me, rarely pause to consider life
or business “backwards.” They often succumb to the temptation to take
advantage of the other guy, to grab that prize right now, to disregard
any long-term consequences. It feels natural, it feeds our competitive
juices, but does it build trust? Kierkegaard understood that it’s only at
the end of the road that we get to view the totality of our life-actions
and enjoy (or regret) the results.
Herb Kelleher of Southwest Airlines got it right when he said,
“Put your people first. If you treat them right, they’ll treat the
customers right. The customers will then come back, and come back,
and that will make the shareholders happy.”
This is a business philosophy worth emulating, and certainly
one which will build that most precious of all business commodities:
trust.
QwikConnect
GLENAIR n VOLUME 15 n NUMBER 1
Publisher
Christopher J. Toomey
Executive Editor
Marcus Kaufman
Managing Editor
Carl Foote
Editor
Mike Borgsdorf
Art Director
Charles W. Belser
Technical Consultant
Jim Donaldson
Issue Contributors
Deniz Armani
Monish Doshi
Ben Huh
Greg Noll
Jon Smith
Sal Villarruel
Distribution
Terry White
QwikConnect is published quarterly by
Glenair, Inc. and printed in the U.S.A.
All rights reserved. © Copyright 2011
Glenair, Inc. A complete archive
of past issues of QwikConnect is
available on the Internet at www.
glenair.com/qwikconnect
GLENAIR, INC.
1211 AIR WAY
GLENDALE, CA 91201-2497
TEL: 818-247-6000
FAX: 818-500-9912
E-MAIL: sales@glenair.com
www.glenair.com
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QwikConnect n January 2011