961-20A0-010 Datasheet, PDF (36/36 Pages) Magnetrol International, Inc. – Ultrasonic Single and Dual Point Level Switches

ASSURED QUALITY & SERVICE COST LESS
Service Policy
Owners of MAGNETROL controls may request the
return of a control or any part of a control for complete
rebuilding or replacement. They will be rebuilt or replaced
promptly. Controls returned under our service policy must
be returned by Prepaid transportation. MAGNETROL
will repair or replace the control at no cost to the purchas-
er (or owner) other than transportation if:
1. Returned within the warranty period; and
2. The factory inspection finds the cause of the claim
to be covered under the warranty.
If the trouble is the result of conditions beyond our con-
trol; or, is NOT covered by the warranty, there will be
charges for labor and the parts required to rebuild or
replace the equipment.
In some cases it may be expedient to ship replacement
parts; or, in extreme cases a complete new control, to
replace the original equipment before it is returned. If
this is desired, notify the factory of both the model and
serial numbers of the control to be replaced. In such
cases, credit for the materials returned will be determined
on the basis of the applicability of our warranty.
No claims for misapplication, labor, direct or consequen-
tial damage will be allowed.
Return Material Procedure
So that we may efficiently process any materials that are
returned, it is essential that a “Return Material
Authorization” (RMA) number be obtained from the fac-
tory, prior to the material’s return. This is available through
a MAGNETROL local representative or by contacting the
factory. Please supply the following information:
1. Company Name
2. Description of Material
3. Serial Number
4. Reason for Return
5. Application
Any unit that was used in a process must be properly
cleaned in accordance with OSHA standards, before it is
returned to the factory.
A Material Safety Data Sheet (MSDS) must accompany
material that was used in any media.
All shipments returned to the factory must be by prepaid
transportation.
All replacements will be shipped F.O.B. factory.
NOTE: See Electrostatic Discharge Handling Procedure
on page 5.
5300 Belmont Road • Downers Grove, Illinois 60515-4499 • 630-969-4000 • Fax [phone] • www.magnetrol.com
145 Jardin Drive, Units 1 & 2 • Concord, Ontario Canada L4K 1X7 • 905-738-9600 • Fax [phone]
Heikensstraat 6 • B 9240 Zele, Belgium • 052 45.11.11 • Fax [phone]
Regent Business Ctr., Jubilee Rd. • Burgess Hill, Sussex RH15 9TL U.K. • 01444-871313 • Fax [phone]
Copyright © 2011 MAGNETROL INTERNATIONAL, INCORPORATED. All rights reserved. Printed in the USA.
MAGNETROL, MAGNETROL logotype and ECHOTEL are registered trademarks of MAGNETROL INTERNATIONAL, INCORPORATED.
Kynar® is a registered trademark of Elf Atochem North America, Inc.
Hastelloy® is a registered trademark of HAYNES INTERNATIONAL, INC. (DELAWARE CORPORATION).
Monel® is a registered trademark of the INCO family of companies.
BULLETIN: 51-646.2
EFFECTIVE: June 2010
SUPERCEDES: January 2009