W2362EP Datasheet, PDF (14/16 Pages) Keysight Technologies – Advanced Design System

14 | Keysight | EEsof EDA Advanced Design System - Brochure
World-class Support
Accelerate success with
convenient product bundling
plus comprehensive support
and training services
World-class Support
Keysight Technologies is committed to
customer satisfaction. We are dedicated
to providing the right software, support
and consulting solutions to increase your
engineering productivity and advance your
long-term success. Whether a novice or
experienced user, Keysight’s customer
support offerings can help you every step
of the way. They include software and
user manual updates via download or on
CD-ROM, worldwide technical support via
telephone, fax, e-mail, and the worldwide
web. Keysight also offers dedicated
support engineers in many countries to
provide you with local language support.
Phone support is available Monday
through Friday, worldwide.
Training
Keysight EEsof EDA offers a full range of
classroom courses, as well as live and
self-paced e-learning courses, that
provide instruction on the use of EDA
software in a wide variety of applications.
Live classes are conducted by experienced
design engineers and focus on in-depth
software operation and design examples.
They also cover introductory and
advanced microwave, RF, system and
signal integrity design techniques.
Self-paced e-learning courses allow you
to set your own timetable. If travelling to a
regularly scheduled class is problematic, or
you have a group of designers that might
beneit from a common class, your ield
sales representative can arrange an on-
site class.
Knowledge Center
The Keysight EEsof Knowledge Center
is an around-the-clock resource for
designers. It contains thousands of
support documents and hundreds
of downloadable examples created
by support engineers to supplement
the ADS application examples and
documentation. Maintenance Service
Releases—with updates to previously
released software versions—are also
available for download. A tracking
feature allows you to submit and
manage your support cases and related
defect and enhancement requests.